Verint systems announced the signing of a definitive agreement to acquire kana software, a provider for customer service solutions delivered both onpremises and in the cloud. Jan 07, 2014 todays news of verints intent to acquire kana ushers a new wave of consolidation in the greater customer service space. List of verint systems s 18 acquisitions, including transversal and nowforce. Ive previously blogged about what these critical software components are. Vrnt today announced that it has acquired all of the outstanding equity interests in next it corporation and its affiliate next it innovation labs, llc collectively, next it, a developer of. Verint systems aimed to create an endtoend product suite for workforce optimization, enterprise processes, and customer interaction with its acquisition of kana software. The acquisition is relevant to subscriptionbased businesses because of changes to accounting standards about to go into effect that will have a significant impact on how. Good management, interesting product, so far so good. When you upgrade to crunchbase pro, you can access unlimited search results, save your dynamic searches, and get notified when new. Technology breakthrough internetbased technology spurring growth acquisitions support comprehensive product structuring ownership and executive changes principal competitors further reading source for.
In december, oracle said it would acquire marketing software maker responsys inc. Vrnt announced that it has extended its customer engagement optimization portfolio through its acquisition of opinionlab, a leader in continuous voice of the. Verint systems kana deal turns verint into a billion. Apr 24, 2012 menlo park, ca, february 3, 2014 accel. See who you know at kana software, leverage your professional network, and get hired. Todays customer service technology ecosystem is complex and comprised of a great number of vendors that provide overlapping and competing capabilities. Verint systems is a melville, new yorkbased analytics company which was founded in 2002. Enables organizations to capture, analyze and act on the voice of the customer across digital, voice, text and social interactions. Jan 08, 2014 in the meantime, customers should continue to expect support and services, as well as license additional software, in the usual way. The united states based company verint systems inc. Verint acquired both kana and contact solutions, and nice announced its acquisition of incontact. Based in silicon valley before being acquired by verint.
Feb 22, 2016 verint systems has acquired contact solutions, a provider of cloudbased voice and mobile customer selfservice and business intelligence software, from north bridge growth equity, a venture capital firm. Verint systems is a provider of actionable intelligence solutions for enterprise workforce optimization and security intelligence. The transaction is expected to close in the second quarter, pending approval by regulators and witness systems stockholders. The combined product and service offerings of the two companies will offer several synergies to customers of. The deal extends verints actionable intelligence vision with realtime, contextual selfservice software. Jan 08, 2014 verint systems kana deal turns verint into a billion dollar company. Verint customer engagement optimization kana software gartner. Clients verint systems inc jones day advised verint systems inc. At the same time, it did not provide verint systems a competitive. On 9 july 2012, sword group agreed to sell ciboodle to kana software.
This combination is a key step in moving from systems of engagement to systems of mass personalization at scale, he wrote. Vrnt, a dataanalysis and security software maker, announced today that it had signed a definitive agreement to acquire kana software, a customer. Verint acquisition llc delaware verint systems holdings b. Verints core offerings provide enterprise intelligence and security intelligence.
Verint acquires kana and ushers in the next wave of. The acquisition would form a unique and revolutionary combination that would extend verint s actionable intelligence strategy. The acquisition would form a unique combination that would likely extend verint s actionable intelligence strategy. Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. List of verint systemss 18 acquisitions, including transversal and. Systems, kana software is giving global companies the tools and systems they need to get to know. Verint systems vrnt announces acquisition of contact solutions. Jan 06, 2014 in the meantime, customers should continue to expect support and services, as well as license additional software, in the usual way. Verint systems wikimili, the best wikipedia reader. The acquisition would form a unique combination that would likely extend verints actionable intelligence strategy. Vrnt has completed the acquisition of israeli mobile device tracking solutions developer utx technologies ltd. Verint accelerates automation innovation and expands cloud selfservice solutions. In the meantime, customers should continue to expect support and services, as well as license additional software, in the usual way.
Verint systems has acquired contact solutions, a provider of cloudbased voice and mobile customer selfservice and business intelligence software, from north bridge growth equity, a venture capital firm. Please note that square brackets indicate figures or text which have been deleted or replaced with a range at the request of the parties for reasons of. Verint systems acquires kana software startup ranking. Verint shares fall after revenue miss verint systems inc. The acquisitions of opinionlab and contact solutions follow on the heels of verints 2014 acquisition of kana software and further demonstrate verints commitment to the lead the way on the emerging market for customer engagement software. When you upgrade to crunchbase pro, you can access unlimited search. The acquisition is intended to expand verint s actionable intelligence strategy. Zuora, a subscription commerce and billing software company, recently acquired leeyo, a company that provides software that automates the revenue recognition and forecasting processes.
Mark gainey founded kana in 1996 to market a software package designed to help businesses manage email and webbased. Todays news of verints intent to acquire kana ushers a new wave of consolidation in the greater customer service space. Verint is a provider of video surveillance and actionable intelligence solutions. Verint has bought israeli mobile device tracking solutions developer utx.
The acquisition would form a unique and revolutionary combination that would extend verints actionable intelligence strategy. Verint is a software vendor with a core in analytical software. The official line is that verints acquisition of kana software combines big. Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. Verint to acquire kana software, transforming the way organizations engage with their customers. Verint to acquire kana software digital commerce 360. This acquisition greatly improved its addressable market, but also significantly increased competition. Kana software bv netherlands kana software canada, ltd canada kana software, inc. With the third acquisition, of amae software in december. Verint systems acquires israeli mobile device tracking. Verint to acquire kana software, transforming the way. Vrnt today announced that it has agreed to acquire kana software inc.
Vrnt has completed its previously announced acquisition of kana software, inc. The collective solutions from verint and kana would enable. The collective solutions from verint and kana would enable organizations worldwide to implement a single. While each situation was somewhat unique, there are some commonalities. Kana software is a portfolio company of a technology focused investment firm named accel. Anticipated acquisition by verint systems inc of witness. I have been working at verint systems fulltime for less than a year. Egs, further expanding automation within its customer engagement portfolio. Verint, we, us or our completed the acquisition of all of the outstanding shares of utx technologies limited utx, a provider of certain mobile device tracking solutions for security applications, from utx limited. Anticipated acquisition by verint systems inc of witness systems inc the ofts decision on reference under section 221 given on 23 may 2007. The official line is that verint s acquisition of kana software combines big. Verint systems kana deal turns verint into a billion dollar.
Their products are designed to assist clients in data analysis, specifically large data sets. Sword ciboodle is modular crm software for contact centers. Their solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Vrnt has completed its acquisition of eg solutions plc aim. The deal extends verint s actionable intelligence vision with realtime, contextual selfservice software. Verint systems kana deal turns verint into a billion dollar company. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Vrnt today announced the signing of a definitive agreement to.
1032 1189 1598 461 504 1594 1399 354 1619 608 1247 999 1326 699 263 1402 1351 956 599 987 695 422 181 778 969 88 913 790 884 66 1270 236 936